In order for a refund action, cashback, free-on mail, contest, promotional program or savings program to proceed smoothly, it’s essential to have accurate response processing. Response can be received and processed via e-mail, mobile, site or mail.
Case Response handling
With the introduction of Bonus Miles you could apply for a Bonus Miles card at the Shell service stations by filling in a form. Every day, these forms are forwarded to Hokra. Upon entry, the forms are immediately being counted, checked and scanned. We have a team of data entry specialists who can quickly and accurately import large amounts of data. A capacity of more than 5,000 vouchers per day is available for this promotion. And that was necessary with a response of more than 200,000 submissions. All digitized data has been uploaded in the airmiles system. Every day, in addition to processing, Hokra also provides a report that provides insight into the number of entries per day / per station and the processed response.
Interested?
Feel free to contact us or fill in our contact form and we will contact you as soon as possible.
Martin de Winter
t. 0183 – 58 74 02
mdwinter@hokra.nl
Jantina Leeuwis
t. 0183 – 58 74 03
jleeuwis@hokra.nl
Karlijn Kieneker
m. 06 – 282 742 87
kkieneker@hokra.nl
